technical support and product updates

If you do not have support and would like establish a support agreement, please contact our sales team to discuss your needs.

We don't read from a script! Qualified personel, with industry experience and knowledge are available to assist you.

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Support Website

If you have a current support agreement with us, we invite you to use our online ticket tracking and collaboration tool. Note, you will need to be registered on the site. If you are not, please contact our support team for assistance.

Support Website
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Remote Assistance

In certain support situations, it may be necessary for our technicians to remotely access your computer. Should this need arise, the NHM technician will provide you a temporary code to enter at If a NHM technician has given you a remote support code, click below to start your remote session.

Updates & Upgrades

Updates and upgrades for NHM supplied software is included with a current support and maintenance contract. Please contact NHM's Technical Support Staff to discuss your upgrade options.

Contact Support for more information.

Note: You are entitled to basic phone support as part of your current support/maintenance agreement. 24/7 support is available and accessed using an 800 number and a special code - provided with your 24/7 support agreement - if you can not find your 24/7 number and code, please contact support and we will provide it to you. If you would like to purchase a support agreement, or add 24/7 to your current support agreement, please contact NHM sales to discuss your support requirements.